Shipping and Returns
Thank you for your order
Shipping
We strive to give the best service possible and work hard to get you your order as soon as possible, but please note that order processing and delivery can be extended during sales, new launches and holidays. If you have any specific question regarding your order, please contact us at xkenzcollection@gmail.com
UNITED ARAB EMIRATES (Ships from UAE)
Free next day shipping on stock items.
INTERNATIONAL
Please note that we do not cover possible handling charges, including, custom duties import taxes & VAT.
Return
Exchanges are only available in the UAE for AED 20. If you want to exchange a product from another country, you have to make a return and place a new order.
To qualify for an exchange, items must be in unworn and unwashed condition, and must be returned with all tags and original packaging intact and you have 5 days from the initial receipt of your parcel to initiate an exchange.